Customer Notice: We have upgraded our systems and moved to a new provider. There may still be brief downtime while everything settles. All current orders are in hand and tracking updates will be emailed directly. Loyalty points will transfer over in the next few days and your order history will be available with the same login soon. If you need to track an order placed before the switch, visit our legacy site d65assets.com.
ABOUT US
At D65, we understand that buying vintage cameras online can feel like a gamble—but it shouldn’t have to be. That’s why trust, passion, and expertise are at the heart of everything we do.
Our ethos starts with exceptional customer service, because we believe in more than just selling cameras—we believe in keeping the magic of film alive. We believe this is especially important when reselling vintage items, as we know purchasing is based on trust. In a world where buyers must be cautious, we are committed to being a reliable source for high-quality, fully functional vintage cameras.
Whether you're a seasoned photographer or just starting out, D65 is here to provide expert knowledge, quality gear, and a trustworthy buying experience.
Our London based team are on a mission to preserve the craft, while delivering an unparalleled customer experience.
OUR GUARANTEE
We stand by the quality of every camera and lens we sell. That’s why we offer a 60-day guarantee, giving you ample time to fully test your purchase and ensure it meets your expectations.
We take great care to service, test, and restore our cameras to full functionality. However, we understand that vintage technology can raise concerns about long-term reliability. If you encounter a fault beyond your control, our dedicated support team is here to help—ensuring any issues are resolved quickly and to your satisfaction.
While our guarantee covers unforeseen faults, please note that damage from water exposure, impact damage or neglect is not included. However, our skilled technicians are always available to inspect and repair such issues where possible.
PREPARATION & TESTING
We take pride in ensuring every camera meets our high standards before it reaches your hands. Before listing, our specialists meticulously test, service, and inspect each item to guarantee reliability and performance.
Every function is carefully checked, including shutter operation and speeds, optics, aperture blades, light meters, and all mechanical, electrical, or automatic features; with full details disclosed in each product listing.
To ensure our stock is truly fit for sale, we perform a thorough CLA (Clean, Lubricate, Adjust) following the manufacturer’s service manual specifications.
✔ Full exterior and interior cleaning
✔ Light seal replacement
✔ Lubrication of key components
✔Precise adjustments and calibration
CONDITION GRADING
To keep things straightforward, we use a simple 4-tier grading system, making it easy to understand the condition of each item.
Every listing includes written details and additional images highlighting any cosmetic or mechanical imperfections, allowing you to make an informed decision.
Our goal is to provide accurate, honest grading, so you can shop with confidence - knowing that the camera you choose meets your expectations.
Excellent:
Impressive condition, with little to no signs of use. May appear unused or show only the lightest wear.
Very Good:
Clean example with minimal signs of wear in common areas. Well cared for with no major marks.
Good:
Visible signs of use, such as minor scratches or small dents. Nothing excessive or performance-affecting.
Fair:
Noticeable wear, including dents or marks. Fully functional unless stated otherwise in the listing.
ORDERS AND RETURNS
Shipping & Delivery
All orders are shipped via Royal Mail Tracked & Insured services for secure and reliable delivery. We aim to dispatch within 2 working days of your order being placed. For international shipping, special delivery, or collection requests, please contact our team; we’re happy to help arrange the best option for you.
Returns
We offer a 30-day return policy on all items. To initiate a return, please fill out the form in our Support Page. A member of our team will respond within 48 hours to assist you.
CONTACT US
We have recently migrated to a new support agent provider, during the transition we will be communicating via our support mailbox. Any existing tickets are still active and stored in our old system. If you need to contact us please send our support team an email via the address below.
For all product, order, shipping, repair or return enquiries please also reach out via our support mailbox.
We try our best to respond to all enquiries with 48 hours.
support@d65.co.uk
